DVR-A06 Frequently Asked Questions
 1. Is the difference between the DVR-A05 and DVR-A06 a firmware change allowing the drive to write to "+R"?
 2. Will all burning software work with the DVR-A06?
 3. Can the DVR-A06 work properly on an 80 conductor (Ultra) ribbon cable?
 4. Is the DVR-A06 an internal only drive?
 5. Why does my Windows 2000 PC keep asking for a driver when I'm trying to install my DVR-A06?
 6. Why can't my Roxio program for the MAC, Toast Titanium, see the drive?
 7. Is there a way to see what firmware my drive has without going through my Operating System?
 8. Why won't my drive wake up from sleep mode (Energy Saver) on the MAC?
 9. How do I stop the kernel panic message from popping up on my MAC?
 10. Why won't iDVD/iTunes on my MAC see my drive?
 11. On my MAC, what does the message, "Disc not readable, do you want to initialize" mean?
 12. How do I make DVD Studio Pro see my drive?
 13. Can the Pioneer-branded drive will work just like an Apple-bundled SuperDrive in a new G4?
 14. What do I need to do when updating my SuperDrive bundled with my MAC?
 15. What application can I use on my Macintosh G4 to play DVD movies?
 16. How do I find out if my MAC came with a SuperDrive or a Pioneer-branded drive?
 17. What software programs work with my DVR-A06 drive?
 18. What's the difference between the DVR-A06 and the DVR-106?
 19. Are there Windows drivers available for this drive?
 20. How can I tell if the Nero program burned a disc successfully?
 21. Why can other devices read my +R disc burned by the DVR-A06 in my MAC but my DVR-A06 can't read it?
 
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 ANSWERS
 Q1: Is the difference between the DVR-A05 and DVR-A06 a firmware change allowing the drive to write to "+R"?
 A1: No, there is different hardware and firmware incorporated into the DVR-A06 which allows the drive to write to "+R" and "+RW" media as well as the DVD Forum-approved formats.
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 Q2: Will all burning software work with the DVR-A06?
 A2: Not necessarily. You will need to check with your preferred software manufacturer for compatibility and to acquire their latest updates. Pioneer recommends using the bundled software.
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 Q3: Can the DVR-A06 work properly on an 80 conductor (Ultra) ribbon cable.?
 A3: It may function on the Ultra cable (for some motherboards) but for best performance Pioneer recommends using a (standard) 40 Conductor ribbon cable.
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 Q4: Is the DVR-A06 an internal only drive?
 A4: Yes, The DVR-A06 and the OEM version of this drive, DVR-106, are for internal installations only. However, Pioneer does make an external Firewire/USB 2 version of theis drive called the DVR-S606. For more information on this alternative, please see your local electronics dealer.
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 Q5: Why does my Windows 2000 PC keep asking for a driver when I'm trying to install my DVR-A06?
 A5: The DVR-A06 was designed to work with Windows generic drivers so there is no need for proprietary drivers. Also, check that the drive is the only device set to Master or Slave. This issue occurs when two or more devices are jumpered as the Master (MA) or the Slave (SA) on the same ribbon cable. Only one device can be jumpered as a Maser and the other device jumpered as Slave on a shared cable..
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 Q6: Why can't my Roxio program for the MAC, Toast Titanium, see the drive?
 A6: When the drive is installed in a G4 or other MAC system and is using Toast Titanium, the application version must be Toast 5.2.1 or later. Earlier versions fail to recognize the DVR-A06.
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 Q7: Is there a way to see what firmware my drive has without going through my Operating System?
 A7: A free program called the Firmware Version Checker is available from drive's support page on the Pioneer website. The program identifies the model and firmware version. The support page includes downloadable firmware updates as well.
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 Q8: Why won't my drive wake up from sleep mode (Energy Saver) on the MAC?
 A8: The MAC operating system will sometimes report kernel panic errors when the Energy Saver mode is used with non-Apple drives. In most cases the disc in the drive is no longer accessible and can't be ejected. To access the drive, reboot the computer and turn off the Energy Saver option so the drive does not go to sleep. Follow the steps below to turn OFF the sleep option.
1) Launch System Preferences (located under the Apple Menu).
2) Double-click on Energy Saver located under the Hardware section.
3) Click on the Sleep tab.
4) Uncheck the "Put the hard disc to sleep when possible" box. Another option is to use the slider under "Put the computer to sleep when it is active for" and slide the arrow to 3 hours or Never.
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 Q9: How do I stop the kernel panic message from popping up on my MAC?
 A9: The MAC operating system will sometimes report kernel panic errors when the Energy Saver mode is used with non-Apple drives. In most cases the disc in the drive is no longer accessible and can't be ejected. To access the drive, reboot the computer and turn off the Energy Saver option so the drive does not go to sleep. Follow the steps below to turn OFF the sleep option.
1) Launch System Preferences (located under the Apple Menu).
2) Double-click on Energy Saver located under the Hardware section.
3) Click on the Sleep tab.
4) Uncheck the "Put the hard disc to sleep when possible" box. Another option is to use the slider under "Put the computer to sleep when it is active for" and slide the arrow to 3 hours or Never.
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 Q10: Why won't iDVD/iTunes on my MAC see my drive?
 A10: Only MACs shipped from Apple with a SuperDrive are able to use these programs. Since the release of iDVD version 1.5, the "i" applications only supports bundled SuperDrives.
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 Q11: On my MAC, what does the message, "Disc not readable, do you want to initialize" mean?
 A11: This message is generated by the MAC operating system. With Apple OS X, the OS now has support for data recording from the main desktop, just like Windows XP. To initialize the disc, drag and drop files then drop them on to the disc icon or in to the trash can. An option window appears asking the user if they would like to either record the files to the media or eject the disc. If 'record the disc' is selected, the files that were originally dropped into the disc icon are recorded. Once this process is done, the drive tray ejects your new data DVD disc. If 'eject the disc' is selected the blank disc ejects and no information is recorded to the disc.
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 Q12: How do I make DVD Studio Pro see my drive?
 A12: To check drive visibility on DVD Studio Pro, begin a media-burn session. When the application requests the blank media, the program recognizes the drive. If the program fails to ask for a blank disc, contact the application manufacturer, Apple, for further assistance.
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 Q13: Can the Pioneer-branded drive will work just like an Apple-bundled SuperDrive in a new G4?
 A13: Technically the Pioneer-branded drive functions like the Apple SuperDrive. However, the Apple SuperDrive has different firmware version that is released through Apple and the SuperDrive works with Apple's iDVD program.
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 Q14: What do I need to do when updating my SuperDrive bundled with my MAC?
 A14: Pioneer does not have firmware updates for the MAC SuperDrive. Apple provides firmware updates to their optical drives via its Apple updater. The Apple updater is available for both Apple OS 9.2 and OS X.x opeating systems. Users also should have the latest version of their OS.
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 Q15: What application can I use on my Macintosh G4 to play DVD movies?
 A15: Apple DVD Player is included with the Apple OS X 10.x but will only work if it was preconfigured from Apple with a DVD-ROM or DVD-R drive. If you have an earlier OS or your G4 was not bundled with a DVD drive, contact Apple for assistance.
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 Q16: How do I find out if my MAC came with a SuperDrive or a Pioneer-branded drive?
 A16: To check the drive model, look up the drive description in the Apple System Profiler. Firmware versions of the Apple SuperDrives are different from the Pioneer-branded drives. Refer to the drive support page for Pioneer-branded models' firmware information.
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 Q17: What software programs work with my DVR-A06 drive?
 A17: The DVR-A06 is bundled with Pioneer-tested programs, Nero 5.5 and Ulead. Other software applications may work with this drive but Pioneer has not tested all possible programs.
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 Q18: What's the difference between the DVR-A06 and the DVR-106?
 A18: The DVR-A06 is a Pioneer-branded DVD-R/RW,+R/+RW, CD-R/RW burner with a full compliment of authoring software. The DVR-106 is the same drive but does not include the free software.
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 Q19: Are there Windows drivers available for this drive?
 A19: The DVR-A06 is a plug & play device so it compatible with current Windows systems.
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 Q20: How can I tell if the Nero program burned a disc successfully?
 A20: Nero provides a Log file that lists whether a burn was successful. This information is listed towards the bottom. The program prompts you to either save or print the log file after burning a disc. Select Print if you want to print the log file or select Yes if you want to save the log file. Note: This information is also listed in the Burning Process window.
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 Q21: Why can other devices read my +R disc burned by the DVR-A06 in my MAC but my DVR-A06 can't read it?
 A21: Update to the latest version of Apple's OS X and/or 9.2.2 to allow the DVR-A06 to recognize your +R disc.
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