Support

At Pioneer, it is our goal to achieve the complete satisfaction of every Pioneer customer. We've created this area of our Web site to provide you with information about your Pioneer products - everything from firmware updates to owners' manuals is available in a few easy clicks. We also offer a Knowledgebase with answers to the most frequently asked questions about your Pioneer products.

Looking for genuine Pioneer replacement parts? Please visit: PIONEER PARTS ONLINE.

Product Information

To locate support information on a specific product, please search by product category to view models.

Frequently Asked Questions
Search the Knowledgebase

Search Tips: Include your model number without dashes in your keywords (e.g. PDP5080HD)

Get Replacement Parts

Shop online for parts for your Pioneer products. Whether you're looking for a replacement remote control for your television or a faceplate for your car CD player, Pioneer Parts has more than 260,000 parts available.

Monday thru Friday: 10:00 AM to 7:30 PM EST
(800) 228-7221
(310) 952-2247 (24 hour Fax)

PIONEER PARTS ONLINE

Authorized Service Locator

or

For General Service & Support

call 1-800-421-1404
or contact us by e-mail

For Replacement Parts
call 1-800-228-7221
or visit Pioneer Parts Online

Hours of operation:
Monday - Friday
10:00 a.m. - 7:30 p.m. EST

Custom Install

Custom Installation Resources for our Elite home entertainment products.

Business Products Integrator Resources

Integration Resources for Pioneer Business Products

If you've recently repaired one of your Pioneer products, tell us about your experience. Please click on the appropriate link below to tell us how we did.