Your model number is located on the rear of the player under the bar code.
Compact and versatile Wi-Fi® speaker featuring AirPlay®, DLNA® Wireless Direct and HTC Connect™
Best-in-Class Wi-Fi sound quality with built-in subwoofer, the larger A4 has the power to pack big spaces with crystal clear Wi-Fi audio perfection
Call 1-800-421-1404, Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST.