CD / DVD / Media Players

Need Help Finding Your Model Number?

Your model number is located on the rear of the player under the bar code.

View previous models

Current Models


Professional Multi Player


Performance Digital Multi Player


Performance Multi Player


Professional Multi Player


Professional DVD Video Player


Performance Multi Player

Common CD / DVD / Media Players Questions

  1. USB memory devices or USB hard disks in HFS format cannot be used?
  2. Where are playlists saved when using the "Playlist Creation" function??
  3. When making connections with a computer is a USB cable all that you need?
  4. Disc cannot be ejected.?
  5. A long time is required to load a USB device (flash memory device or hard disk).?
  6. The disc is not ejected when I press the EJECT button?
  7. What is the driver software?
  8. Is it possible to use PC control (MIDI operations, etc.) while playing USB storage devices or CDs?
  9. When DJ players are interconnected by LAN and a track recorded on a different DJ player's USB storage device is selected, can the cue and loop points be recorded on the USB device?
  10. I created a library with rekordbox, but library browsing is not possible on the CDJ-350 (folder browsing is possible).?
Support Quick Links

Find Replacement Parts

Call 1-800-228-7221
Monday - Friday
Between 7:30 AM - 11:30 AM
and 12:30 PM - 4:00 PM PST

For Car, Pro DJ, Plasmas and Computer product Service & Support

Call 1-800-421-1404

Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST

For Home Product Operation & Hookup

Call 1-844-679-5350

Monday - Friday
Between 9:00 AM - 8:00 PM EST
Saturday - Sunday
Between 10:00 AM - 4:00 PM EST

For All Other Home product Service and Support

Call 1-800-421-1404

Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST